Steve, how long have you been with NTL? I get the impression it has been on far longer than 3 months.
What is your postcode? I'm BH12, apparently a number of cabinets are funny... apparently been 'vandalised'. Tech support sat night was best spoken to in a long while, even gave me a direct line to get him on which makes me feel a lot better and perhaps there is some hope.
Internet has been good today... has been really quite useable when it works (ping of 16 in games which is nothing to be snubbed at). Just wish it was like that all the time.
Oh and another thing... noticed the area has been upgraded apparently to 1.5MB. Done a few downloads today and max speed was 125kB/s, before i used to get 118kB/s... bit of a joke in my eyes, i was expecting around ~170kB/s.
Shame im out of adsl range, they do 2MB for 34 squid now
Cheers,
Chris