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readinglad · 30-08-2004, 22:33

I've been with NTL for a couple of years, first on the 150k, then 600k and now 1mb (just recently 1.5mb). This was all well and good when the speed increased (even though the price had gone up just a month before hand). But now im wondering if it was worth it. At least once a day, the rdy light on the cable modem starts flashing on and off and i lose the connection. Soon after, the light comes back on and the sync light dissappears! Ive tried everything I can think of, getting an engineer round to up the connection, ringing NTL "tech support" (always makes me laugh that) and reseting the modem. NTL are adament it is me that is in the wrong and there end is fine. I fail to see how this is possible! Another thing, i am also getting some packet loss, especially to US of A servers, not really sure what this is but im assuming its bad! Am i mad or is it an increase in speed for a decrease in reliability. I'm starting to lose patience with NTL and would love to hear any suggestions!

Cheers,

Reading Lad

~ Just to add to the frustration the connection failed halfway through writing this and I had to wait a couple of hours before it was back on. Sods law eh?

30-08-2004, 22:33	#1
readinglad Inactive Join Date: Aug 2004 Posts: 11	Seriously Frustrating NTL Issue I've been with NTL for a couple of years, first on the 150k, then 600k and now 1mb (just recently 1.5mb). This was all well and good when the speed increased (even though the price had gone up just a month before hand). But now im wondering if it was worth it. At least once a day, the rdy light on the cable modem starts flashing on and off and i lose the connection. Soon after, the light comes back on and the sync light dissappears! Ive tried everything I can think of, getting an engineer round to up the connection, ringing NTL "tech support" (always makes me laugh that) and reseting the modem. NTL are adament it is me that is in the wrong and there end is fine. I fail to see how this is possible! Another thing, i am also getting some packet loss, especially to US of A servers, not really sure what this is but im assuming its bad! Am i mad or is it an increase in speed for a decrease in reliability. I'm starting to lose patience with NTL and would love to hear any suggestions! Cheers, Reading Lad ~ Just to add to the frustration the connection failed halfway through writing this and I had to wait a couple of hours before it was back on. Sods law eh?