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If you have problems with your connection itsa more likely to be the Green BOX on the Street than your STB.
Especially if it is intermitant, Martin you live in the same NTL area as me where the cabinets are not ventalated.
Therefore taking into account the weather the analog amps for the datastreams drift which causes a change in return power and SNR .
This brings more noise on to the signal and it disconnects.
THE STB range the paths to deliver you the service but change the resistance with heat or cold and it all falls over.
NTL would prefer to send out techs to peoples homes to then call other network techs out than sort the problem with putting adequate ventalation in the cabinets.
The amplifiers where designed to be on poles as in the usa so they have adequate ventalation.
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