[LostintheNW]

How can it be perfectly fair? there are people who have had the upgrade and paying the same as me, would you pay £37.99 for a 1meg service or 1.5 meg service if it was available? And quite easy for me to vote with my wallet, NTL wont be impressed when they stop getting in the region of £150 a month from us, if this is how they treat long term customers then bye bye