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Originally Posted by monkeybreath
You will not be able to get an engineer booked until Wednesday anyway, because the harmony upgrrades mean that no engineer requests can be processed. It is irrelevant whether it is the modem, or the cabling to your house, as either will require an engineer reqest. If you next door neighbour's connection is fine, then it doesn't sound like a wider network issue, but an individual problem- hence engineer visit will be needed.
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Thanks - I found that out today when I phoned.
My connection wasn't working at 8am. My son tells me that it was working at 12noon when he got up and was working fine until 4.10pm when I came home - must be me! Started working again five minutes ago. I really can't see it being the modem unless it's a very strange fault.
Here's my latest line test. Any ideas anyone?
http://www.broadbandreports.com/quality/nil/1494989