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jem16 · 29-08-2004, 16:10

I've been having a problem with all aspects of the service today. Web pages very slow to load, often not at all. This is the same for email and newsgroups. My son just spoke to his friend who lives half a mile away - he's not having any problems.

I the decided to reboot the cable modem. Everything was fine for a couple of minutes then the problem returned. Rebooted again - connection returns and then is lost again within a minute or so.

I also have a router but it seems fine as I can connect to each PC in the network.

Has my modem given up - it's a Motorola 3100? Or is there a network problem? Also can anyone give me the telephone number to call if it is a modem problem?

29-08-2004, 16:10	#1
jem16 Inactive Join Date: Jun 2003 Posts: 188	Modem or network problem? I've been having a problem with all aspects of the service today. Web pages very slow to load, often not at all. This is the same for email and newsgroups. My son just spoke to his friend who lives half a mile away - he's not having any problems. I the decided to reboot the cable modem. Everything was fine for a couple of minutes then the problem returned. Rebooted again - connection returns and then is lost again within a minute or so. I also have a router but it seems fine as I can connect to each PC in the network. Has my modem given up - it's a Motorola 3100? Or is there a network problem? Also can anyone give me the telephone number to call if it is a modem problem?