Quote:
|
Originally Posted by 90dysnoftpspace
It is very begrudgingly given your attitude that i offer this, but PM me your username and i will have a look in work tomorrow to find out what is going on (if you can wait that long of course!)
Just like NTL support.
And if the guy says I will get an email within 24 hours in my book hes talking bull. Or if it might not arrive in 24 hoyrs he shouldnt commit.
And Id never take help that was grudged thanks but no thanks.
|
I think you have misunderstood the purpose of this website my friend. We do not belong to NTL. We are not endorsed by NTL. Any NTL staff who post here do so voluntarily, in their own time, because they want to and because they care. Although a good rant can be therapeutic at times, we are primarily here to try to get things fixed, not to go on about them being broken.
It's a pity it appears you would rather wallow in self pity than actually take a chance to get your problem sorted - an opportunity, incidentally, that could have jumped you right to the top of the queue of NTL customers with problems, most of whom don't even know this website exists.
We don't shut down or discourage discussion about the quality and efficiency of NTL Tech support, but I will not allow a thread to remain open for constant bashing of the same single issue, especially when it appears opportunities to get the issue fixed are being ignored.
If you haven't completely p'd Monkeybreath off by now, you could do a lot worse than to send him a PM with the details he asked for. He has been able to help a lot of people in the past who have posted their problems on this board.