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Originally Posted by Debsy42
Ohhhhh, I've gone cold reading this. Having the delight of speaking with customers all day every day who can't install BB due to a complete lack of experience with PC's, the thought of them armed with a screwdriver trying to install a card in the PC is just horrendous  My worst call ever was 37 minutes with a lady who couldn't even switch her PC on, in the end I apologised and said she would have to get someone to help her as there was nothing else I could do for her.
However if a customer has an ethernet conx I always go down that road as it's so much easier to install and get it working. So, in theory I would say brill idea, in practice thats the day I give my notice in. |
And that is a very good example of why there will always need to be a choice in hardware that is available for use. There will always be customers out there that are new to computers and the Internet who will struggle to move the mouse to the right icon or press the right key let alone open the casing, install a NIC and get the PC back in one piece again.