Ohhhhh, I've gone cold reading this. Having the delight of speaking with customers all day every day who can't install BB due to a complete lack of experience with PC's, the thought of them armed with a screwdriver trying to install a card in the PC is just horrendous
My worst call ever was 37 minutes with a lady who couldn't even switch her PC on, in the end I apologised and said she would have to get someone to help her as there was nothing else I could do for her.
However if a customer has an ethernet conx I always go down that road as it's so much easier to install and get it working. So, in theory I would say brill idea, in practice thats the day I give my notice in.