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Originally Posted by andre
Hi, I see your point, but stricly speaking they did not provide the cable initially as the flat was wired already.
I do not mind paying for this, just would like the thing to work properly.
Thanks
Andrea
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Even though the flat was already wired, it wasn't wired with cabling suitable for NTL DTV use. More than likely a cheap co-ax for an outdoor aerial. The NTL engineer that did the initial install should have recognised that the existing cable was inadequate and replaced it with the correct quality of cable. I would presume that the existing cable isn't tacked under the floor so it should be possible to use this as a pull through for a new cable. NTL should come back and do the cabling again to the correct standard that they should have used in the first place.
As you say that it is a new flat that you have bought the builder should be able to tell you what quality of cabling was used, what it was intended to be used for and where it was routed.