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Originally Posted by seaneeboy
erm - why didn't the engineer fix the problem for you?
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i think I have already answered this.
this guy said he came just to check the problem.
in order to fix it he said I need to call NTL, ask for an installation engineer, and either lift the florboards (which is very difficult in that flat) or have him pass the cable around the skirting boards (which i would not like if possible)
that's why