Cable Forum - View Single Post

ian@huth · 25-08-2004, 14:02

Just a few questions that might help resolving your problem.

1. Who laid the cable under the floorboards?

2. How do you know the signal is good outside the flat but poor at the STB?

3. What NTL services do you have?

NTL will not sell you the cable because according to your contract you are not allowed to interfere with NTL equipment and cabling. NTL have an obligation to ensure that you have an acceptable quality of service in return for the subscription that you are paying. NTL should sort the problem out for you and NTL associates who post on here can help you in giving you the right contacts within NTL to ensure that this is done to your satisfaction.

25-08-2004, 14:02	#19
ian@huth Inactive Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other Posts: 4,536	Re: Is it possible to order NTL cable? Just a few questions that might help resolving your problem. 1. Who laid the cable under the floorboards? 2. How do you know the signal is good outside the flat but poor at the STB? 3. What NTL services do you have? NTL will not sell you the cable because according to your contract you are not allowed to interfere with NTL equipment and cabling. NTL have an obligation to ensure that you have an acceptable quality of service in return for the subscription that you are paying. NTL should sort the problem out for you and NTL associates who post on here can help you in giving you the right contacts within NTL to ensure that this is done to your satisfaction.