thanks for the offer
but i think the girlfriend has sorted it after about the 3rd reboot the connection has come back to life...
had to reboot the router first, then reboot the modem..
just rebooting the modem was having no affect.
(im not at home so have no account details with me)
yeah i remeber the problems with the ubrs a few weeks back, was a bit of a bugger for about a week
hopefully it wil be fine...