Cable Forum - View Single Post

Soong · 24-08-2004, 01:04

Hi,

Every day or two I need to restart my STB because my BB connection keeps dropping. This gets very frustrating.

There is no apaprent reason for it and NTL say just restart the STB...

If I call and complain do you think they will sort me out with a cable modem to use instead of the STB? I know a few others with the CM and they have no problems at all.

Anyone managed to get a CM out of them to avoid having to use the STB?

24-08-2004, 01:04	#1
Soong Inactive Join Date: Aug 2004 Posts: 4	Connection Keeps Dropping Hi, Every day or two I need to restart my STB because my BB connection keeps dropping. This gets very frustrating. There is no apaprent reason for it and NTL say just restart the STB... If I call and complain do you think they will sort me out with a cable modem to use instead of the STB? I know a few others with the CM and they have no problems at all. Anyone managed to get a CM out of them to avoid having to use the STB?