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Originally Posted by smevans
Will be moving home in the next 3 weeks at which time the 2 month free Broadband trial will be up.
The new property doesnt have NTL at all so I need to cancel this.
I've heard that the NTL Customer service is pretty carp and I dont want them taking out future payments and effectively putting me on a 12 month contract.
Thoughts ?
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Ask for your local Customer Relations team, they deal with disconnection requests and will be able to stop the trial for you.