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Originally Posted by paulyoung666
it looks as though that is going to be the only way i am afraid , when you ring them ask for a supervisor and see if that helps , or is there an ntl office near you , it might help to knock on the door and see what happens  |
Agree. Be pushy - threaten to withhold payment. Sounds like they're treating you as yet another muppet user with a virus.
I don't know why NTL staff have such faith in NTL systems
