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Originally Posted by Grampy
NTL are insisting that I still have a virus even though I've run stinger, Avg & panda online virus checker. How can I insist on them releasing me.
I have also been contacted by several people who have sent me e-mails (which I have received using webmail to access my account) but he is being told that they are undeliverable!!
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it looks as though that is going to be the only way i am afraid , when you ring them ask for a supervisor and see if that helps , or is there an ntl office near you , it might help to knock on the door and see what happens
