Sorry I didn't read the 2nd page..
Whats the cause of the packet loss? Most likely a bad connection rather than the samsung box itself.. or it could be a bad box. Not in general, just yours.
It would be very bad, if all these samsung boxes ntl are dishing out, had some severe flaw. I'm sure they must be capable of having 0 packet loss on the cable modem built in. They'd all be recalled with packet loss like that.