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Originally Posted by Ashover
The 16 kps refers to kilobits per seconds. There's a massive difference between upstream and downstream speeds and my opinion is that it's an NTL issue but I'm open to be proved wrong.
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So are you uploading at 16 kilobytes or around 1.6 kilobytes a second? (make this easy for me as obviously I'm clueless when it comes to using the right acronyms).