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Originally Posted by Bifta
What happens when you try to send attached files? What email client are you using? What OS are you using? If you're on the 600 (or whatever speed it is now) service with NTL, then 16kbps upload is perfectly normal.
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16kbps (kbit/sec, kilobits per sec) is not normal
16kB/sec would be normal (128kbps [128kbit/sec] is roughly 16kB/sec).
Ashover - Are you sure of the units for the speed test values you quoted?
You say "over 700 kps" for the download.... meaning over 700kbps (kilobits per sec), which is fine.
But for the upload, you say "16kps" (i.e. using the same units as for the download)...Do you mean 16kB per sec (kilobytes) or 16kb (kilobits)?