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Originally Posted by tomaw
OK, the issue has changed now in that the cable modem lights Sync and Ready do not light and the modem continually reboots.
After spending half hour in the queue I've given up on that and hope that it will be resolved before I get home from work.
Specifically this is in the NN9 postcode region and through a SACM.
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I have a SACM also, Surfboard 4100, and like you at the moment, well this past week, my modem continually reboots.
This is in the Swindon SN3 area. I got hold of TS Monday gone and said there was a very weak power signal from the line but the modem was ok.
He noted that there was a similar report earlier in the day and just to wait and see if everything comes right. Well it hasn't and now I can't get through at all to TS.
The Status Service page says sweet nothing but before being put on hold phoning TS there is a message saying there is connection problems in the SN2 area but nothing for the SN3.
Getting really fed up with this now, NTL are continually always having problems with either connections or email, it ain't good enough!!!
.....makes me want to jump ship and go ADSL!!!