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wkbuk · 18-08-2004, 14:04

Thanks Paul,

who can say why my fault was answered so quickly, was it my thread on this forum, ?, was it my emails to the ntl managers ?, was it my postings on the ntl feedback site ? or something else?. It was obvious this was not a scheduled visit for the engineer who happened to be diverted enroute to another call out in Harpendon. What if I was not at home ?

the elation at having normal service resumed is tainted somewhat by the unecessary aggro and inconvenience required to get the result. My request for compensation for costs and loss of service remains outstanding .

I would like to thank this forum for the opportunity afforded to me to air my issue..which within 24 hours of posting has been resolved ..co-incidence who knows.

18-08-2004, 14:04	#13
wkbuk Inactive Join Date: Aug 2004 Location: St Albans Posts: 10	Re: down and out for two weeks in st albans Thanks Paul, who can say why my fault was answered so quickly, was it my thread on this forum, ?, was it my emails to the ntl managers ?, was it my postings on the ntl feedback site ? or something else?. It was obvious this was not a scheduled visit for the engineer who happened to be diverted enroute to another call out in Harpendon. What if I was not at home ? the elation at having normal service resumed is tainted somewhat by the unecessary aggro and inconvenience required to get the result. My request for compensation for costs and loss of service remains outstanding . I would like to thank this forum for the opportunity afforded to me to air my issue..which within 24 hours of posting has been resolved ..co-incidence who knows.