Ah real
beta testing, what fun! At least ntl have an excuse when it doesn't work eh?
No, but seriously. Full marks to you Ashley -- just for seeing this idea through to fruition, not to mention the person who conceived the idea. And hell...you don't even work in customer service
And 10 brownie points to ntl for some exciting interaction with their customers.
As Ashley rightly says, it's voluntary and there
is a risk of short term problems, but at least you get to see the cutting edge of DTV
