hmm, our area is upgraded and we've still got the pace box on 1mb
no letter at all saying we were getting extra speed.
We had the pace box originally for the broadband, then we got a modem installed and ntl proceeded to rape our bank for £65 without ANY warning (even by the main email account for the sacm internet setup!), so we phoned them up and explained we were not pleased that they took the money in that way. NTL then said they would not change the billing for the modem (which had to go on a 2nd account btw... why? well, im not sure... same name, address and everything) so we could pay it in a paypoint or with a payment card or something as they couldnt do that with new accounts (im sure that was utter BS tbh)
So we got the eng out to take the modem out (who actually took the modem but left the power plug and coax cable in place all plugged in (nice and safe tbh init?), looked at the router, grunted and left. I came home from work and set it all back up myself (understandable I assume... routers arent supported i guess would be the reason).
So... back on pace box but wanting a samsung box for our extra speed which had the visiting eng contemplated it, he could have saved a job of re-visiting and installing ANOTHER box which we're gonna phone them for tomorrow.
so err yeah... thanks ntl :/