Got my "August" bill yesterday. I have been charged £5 for Prem Plus for the period 4 - 6 August and another £5 for Prem Plus for the period 7 August - 6 September! They are taking the money on a monthly basis; my only question now is why am I being charged for a 2 day period, 10 days before the season started? A call to CS will no doubt tell me that the 1st £5 was for August and the second £5 is for September, as I am paying in advance! Perhaps they will also be able to let me know when my BB will be back on line! 11 days of Spam to go through (so far! and I cannot check webmail through the PC's at work!)