Thread: [Merged] BB Speed Upgrades
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Old 17-08-2004, 14:32   #1152
SMHarman
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Re: [Merged] BB Speed Upgrades
Quote:
Originally Posted by scastle
<snip>
Third, and perhaps one of our NTL employees could answer this. Assuming the box did filter out these packets, would front line tech support staff know?
Not an NTL ee, but realistically all that is in there is a DOCSYS CM, no modem performs packet sniffing / routing, thats the job of the router. The first point on the NTL network that they are likely to be able to filter packets is the UBR. Being as the Pace allowed this and the Samsung causes problems the UBR does not have packet filtering in place.

It is probably the Samsung box being badly installed, not having the signal levels to the box checked or some other problem with provisioning or CM setup on it restricting the ACK packets and causing problems. The US bandwidth has not increased following the speed upgrades, so although you can recieve 50% more data, you still have the same bandwidth to acknowldge these packets.
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