I've just been to ntlhome.com and tried to sign up for Caller Display
It asks for my postcode then goes away to check availability
So far so good
returns with a list of available features - including caller display
So I place an order
Fill in Account number name etc
then asks for banking details for direct debit (eh? I'm an existing customer)
then asks for memorable information passwords etc for configuring my broadband package (eh?.. I'm just adding a telephone feature).
So I give up and ring customer services
Guess what
She tells me Caller Display isn't available in my area
I protest and explain that ntl web page has already told me that it is available
nothing she can do - web page must be wrong she says.
Very Very unhappy customer
Craig
