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Originally Posted by orangebird
Just a quick comment about how 18866 keep their charges so low - they don't have to pay for the installation, maintenance and headcount required to keep a telephone network running. That's how they're so cheap.
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It doesn't really matter to the customer how they keep the prices so low, the fact is that they are so low.
BT, NTL and TW all charge a line rental which pays for the overheads you mention and an initial installation charge (unless there is a special offer on). Call charges themselves are just a licence to print money, particularly connection charges such as NTLs 5p and the non-geographic call costs.