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Old 17-08-2004, 11:03   #32
bob_builder
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Join Date: Jun 2003
Location: South-East-Cambridge
Services: ntl digital basepack ntl 1M broadband
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Re: Caller Line Identity - where is it ?

Quote:
Originally Posted by RamJet
If so then the position is worse that I thought - I booked a phone service with Nynex 10 years ago on the basis that the cable companys were innovative and would offer MORE services ! !

What you and others are saying is :-

1. NTL care nothing for Innovation and supplying additional services
They would only care about it if they thought they could make a profit out of it.

Quote:
Originally Posted by RamJet
2. NTL regard us - the poor customers - a mere revenue items - and our needs and their duty to consider those needs are well down the line in terms of what they do - what happened to Social Responsability ? ?
NTL have no duty of service to the customer (unlike BT who do because it is forced on them by OFCOM but wish they did not), however they do have a duty to their shareholders to maximise profits. If their shareholders thought that NTL was not doing this they would have the right to force them to.

Quote:
Originally Posted by RamJet
I SUSPECT that the real reason why there is no CLI is that NTL in some way have been 'got at' by other big businesses who do NOT want us consumers to be able to screen / block calls from cold calling Sales companys
I doubt that NTL have been 'got at' in the way you imply. However, as large banks and corporate institutions probably make up 90% of NTL's shareholders they will have been 'got at' to make sure they have the best profit margin.
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