Thread: Caller Line Identity - where is it ?
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Old 17-08-2004, 10:38   #30
Stuart
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Join Date: Jun 2003
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Services: Virgin for TV and Internet, BT for phone
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Re: Caller Line Identity - where is it ?
Quote:
Originally Posted by RamJet
If so then the position is worse that I thought - I booked a phone service with Nynex 10 years ago on the basis that the cable companys were innovative and would offer MORE services ! !

What you and others are saying is :-

1. NTL care nothing for Innovation and supplying additional services

2. NTL regard us - the poor customers - a mere revenue items - and our needs and their duty to consider those needs are well down the line in terms of what they do - what happened to Social Responsability ? ?
They are a business. When all is said and done, their aim is to make money, Prove to them that doing something will make them money, and they will do it.

Quote:
3. NTL care nothing for customers definite NEED to see who is ringing them up before answering calls - I for one am completely fed up with random calls from double galzing companys and WANT to screen my calls - just like on my mobile where I only answer known callers
One thing: Even with CLI, you are not protected against cold callers. Their number is often withheld. How are you going to block them? Not answer callers with withheld numbers? If you do, bear in mind that somebody with a legit reason to contact you may be unable to get through because their number is withheld (for instance, some hospital switchboards automatically withhold the number).

For your particular problem, have you tried the Telephone Preference Service (http://www.tpsonline.org.uk/tps/)? I used to get at least 2 or 3 calls everyday on both my BT and NTL lines selling stuff, since I registered with them, I have got maybe one or two a month.

Quote:
I SUSPECT that the real reason why there is no CLI is that NTL in some way have been 'got at' by other big businesses who do NOT want us consumers to be able to screen / block calls from cold calling Sales companys

Ram Jet
Erm, assuming there is a big conspiracy between NTL and "big business", surely, "big business" would be more interested in getting at BT (who still supply the bulk of home telephone lines in this country)?
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