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Originally Posted by Ali B
I've just had my Pace (don't know which exact model) box swapped for a Samsung and after disconnecting all the surrounding kit, (i made him work for his install since 3 appointments had been made and all were missed by them ) the first thing the installer said was that there wasn't a seperate phono out on the STB, so now I'll have to get one of those cables from maplin. Not a problem, I've got two near me and i was gonna mod my own SCART to do the same thing. now i don't have to do that , but the installer suggested i use the audio on the TV. hang on, that's more like it!
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When my PACE box got swapped for a Samsung, since I had the phono connectors in use on the PACE, the eng just whipped out a Scart with Phono adaptor lead from his van. I would have expected nothing less. After all installing the samsung was ntl's choice to fix a fault (it's not really fixed, still get slow BB and freezing TV piccies - another call needed to CS tommorrow), and it would have been unreasonable to have left me with somethign that worked with less functionality than I had been used to.