Quote:
Originally posted by th'engineer
Therefore less stress on the network, happier customers, better retention, and more profitability.
Then you could increase pay through bonus schemes because retention would be up .
Excellent idea
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An associate dropping sky movies does not lead to less stress on the network.
THis only applies to BB and I have no idea how many associates have 1Mb BB (or even how many customers have it).
Perhaps you should start attacking BA or Virgin. Their ees can make 7 trips a year for free and as many as they can manage for themselves and nominated imediate family for 10% of full fare.
Imagine that you and I pay £400 to get to NY in economy. They pay the same and do it in Business class in a flat bed.
They also get discounts at hotels when they are there. Those are worthwhile and valuable perks.