Cable Forum - View Single Post - [merged] Connection Problems PE27 3 (& Cambridgeshire)

stuG · 15-08-2004, 00:01

Monkeybreath, Indeed they make work weekends but apparently the Faults team do not, and that is my issue. Repeatedly told by TS/CS they don't infact some charmed life as they finish at 4:30pm. So maybe somebody needs a kick up the rectum. FYI its the cambridge office, this may not have any bearing on the facts or it may do. Also TS/CS tried to ring them only after being on hold was I told this.

I thank you for your assistance I would love to take it on board if you do not mind I will pm the mac address.

It is not an outright problem as the first 5 days of my issue, I will be happy to issue my account number et cetera which will enable you to see the account notes etc and get aquinted with the messages. The Main problem is whenever I actually start to do anything with it eg browse and download, have been trying to get XP SP2 for instance.

The modem request was as a result of a few people suggesting this, also it was the initial diagnosis from TS to replace it. So why the request was made.

I will probably be a very happy duracell if this can be fixed.

15-08-2004, 00:01	#23
stuG Inactive Join Date: Dec 2003 Location: Cambridgeshire (St IVES) Posts: 64	Re: Connection Problems PE27 3 Monkeybreath, Indeed they make work weekends but apparently the Faults team do not, and that is my issue. Repeatedly told by TS/CS they don't infact some charmed life as they finish at 4:30pm. So maybe somebody needs a kick up the rectum. FYI its the cambridge office, this may not have any bearing on the facts or it may do. Also TS/CS tried to ring them only after being on hold was I told this. I thank you for your assistance I would love to take it on board if you do not mind I will pm the mac address. It is not an outright problem as the first 5 days of my issue, I will be happy to issue my account number et cetera which will enable you to see the account notes etc and get aquinted with the messages. The Main problem is whenever I actually start to do anything with it eg browse and download, have been trying to get XP SP2 for instance. The modem request was as a result of a few people suggesting this, also it was the initial diagnosis from TS to replace it. So why the request was made. I will probably be a very happy duracell if this can be fixed.