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fred · 13-08-2004, 21:36

This is being treated as if email was a fancy add-on like chat or pop videos. For many people the email service is as important as the telephone or electricity or gas.
I doubt that the populace would tolerate either of these three services being off for an hour or two let alone the time that we have been without any reliable email service.
So the answer given by the NTL management that they will fix this when they can is not good enough. This is the real world and they are playing in the big league now!
I believe the statement by NTL management was only made after persuasion by this forum and has only been published on this forum. So why haven't all of the NTL email suibscribers been advised aboiut the problem, by NTL? I think we all deserve to be informed since we are all having to pay for this problem.

Nigel

13-08-2004, 21:36	#39
fred Inactive Join Date: Jan 2004 Posts: 16	But email is important! This is being treated as if email was a fancy add-on like chat or pop videos. For many people the email service is as important as the telephone or electricity or gas. I doubt that the populace would tolerate either of these three services being off for an hour or two let alone the time that we have been without any reliable email service. So the answer given by the NTL management that they will fix this when they can is not good enough. This is the real world and they are playing in the big league now! I believe the statement by NTL management was only made after persuasion by this forum and has only been published on this forum. So why haven't all of the NTL email suibscribers been advised aboiut the problem, by NTL? I think we all deserve to be informed since we are all having to pay for this problem. Nigel