Quote:
Originally posted by towny
It is more valuable to ntl to give its staff perks. They are only a very small proportion of the subscriber base after all. Perks are a cheap way to increase benefits to staff without giving pay rises, which are tremendously expensive.
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It also means more associates end up using the products they are marketing / supporting / developing and as a result can explain better how it works / how to fix it / how to enhance it.