Thread: Harmony
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Old 12-08-2004, 18:17   #31
SMHarman
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Join Date: Jun 2003
Services: Cablevision
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SMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronzeSMHarman is cast in bronze
Re: Harmony
Quote:
Originally Posted by JohnM
So does anyone have any new information regarding all of this?

Such as, when will we see changes in Glasgow, and will I suddenly have 3 bills?

Oh yes, and does e-billing work with harmony?
I can answer the second of these points.
You will still get as many bills as you currently do. This is because some people with 3 bills have 3 different payment methods, as such they have decided not to merge any billing, a new customer in an area where people traditionally got 3 bills will now get one, but existing customers will stay the same.
But as it is a firmwide application there will not be the problem of an overspill call centre picking up your call but being unable to see your account.
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