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Originally Posted by Wizard
 I am having a similar problem.
Every morning between 6am & 8am, my connection is SERIOUSLY intermittent, sometimes disconnecting for a few seconds, sometimes a few minutes.
It is more reliable in the daytime, with only a few glitches each day, and the evening tends to be even better, (apart from last night when it was worse than usual).
This has been on-going for months. ntl have changed my connection in the street, saying that I was connected the the wrong point, but this has made no difference.
Any ideas ???? I'm starting to get desperate here.
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Connection to the wrong point usually means that they have moved the cable up or down the tappings to get a better SNR and return power to your property.
if you look
here you will find some diagnostics for this path
If you are using USB to connect to the modem or stb go ethernet
If you are using a firewall check
here to ensure you have it set correct