JustAnotherN00b said
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we have a payroll department to do this,
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I had trouble being over taxed for a perk when I was working for ntl, as was I think everyone else in the department.
I dealt with the tax office myself, when I said ntl they said Oh No!
It was just a case of the ntl people not knowing the rules and taxing us for things that we shouldn't of been taxed for. The payroll people insisted they were right and the tax office said they were wrong.
I also had trouble with my pension because of the ntl payroll department, the pension company kept writing to them and they would not reply. I ended up losing a few months pension contributions, this was another result of the constantly moving departments at the time.
As soon as a department starts to get it together in ntl, they are all made redundant jobs moved to another area and the sh*t starts all over again