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steev · 09-08-2004, 15:27

For a while now I've been suffering from this. After being idle for an hour or so my connection was getting lost and I had to reboot my PC. Neither the router nor the cable box needed a reboot in order to regain the connection.

I have now (hopefully) found the cause of the problem and thought others here may have been suffering from the same thing so posting my solution in the hope it might help others. The problem was being caused by Zone Alarm. I had tried disabling it in the past with no success. But it seems that turning it off does not actually turn it off. After installing an FTP client it was unable to connect to the server and it seems to have been due to a Zone Alarm process still running and blocking the connection. However, after totally uninstalling Zone Alarm my connection has been very stable.

09-08-2004, 15:27	#1
steev Inactive Join Date: Aug 2004 Posts: 9	Intermittent connection loss For a while now I've been suffering from this. After being idle for an hour or so my connection was getting lost and I had to reboot my PC. Neither the router nor the cable box needed a reboot in order to regain the connection. I have now (hopefully) found the cause of the problem and thought others here may have been suffering from the same thing so posting my solution in the hope it might help others. The problem was being caused by Zone Alarm. I had tried disabling it in the past with no success. But it seems that turning it off does not actually turn it off. After installing an FTP client it was unable to connect to the server and it seems to have been due to a Zone Alarm process still running and blocking the connection. However, after totally uninstalling Zone Alarm my connection has been very stable.