After two weeks of waiting, NTL has now finally decided to install a cable connection to my house. However, eventhough i have the cable connection and modem fully installed i still DON'T have my broadband internet connection working.
When installing the modem with an rj45 cable with the Broadjump! CD i was prompted for the PIN number to initialise the connection.
I proceeded to contact customer services who told me to ring the next day in line with the idea that the pin would be generated by then. (This was thursday by the way,). I then rang the next day only to find that by Friday that the PIN hadn't been generated and that i would have to wait at most 48 hours for the PIN to be generated. (Of course, i wasn't told this the first time i rang CS).
Of the first of the telephone calls i made on saturday to CS to collect my PIN, it still had not been generated, however this time the person at CS prompted me to give the MAC address of my stand alone cable modem and said that my PIN number would be genereated "by the end of today" and that i would be given a phone call. Later on, my brother rang CS again, who told him to ring tomorrow. EVENTHOUGH THE PERSON AT CS KNEW FULL WELL THE OFFICES WERE CLOSED ON A SUNDAY!!!!!.
As you can see, i'm a bit annoyed with the fact that i've been waiting ages for broadband, and now NTL CS aren't really helping. Should i continue calling CS or is there another way to get my PIN for Broadband?
