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Originally Posted by caramello
....errm i be in Swindon SN1 and my 600k connection keeps intermittently disappearing and no speed upgrade no matter how many times i reboot the modem....postcode checker ses i been done.....grmblgrmblgrmbl  |
I phoned tech support because website kept saying i had been upgraded but my modem said i hadn't. I told them that their website had said congratulations blah blah blah since Monday but it still wasn't. I explained how I had been rebooting my modem everyday since Monday with no success, then he put me on hold, the synch light went out on my modem, then it came back on again, then he told me to reboot the modem and it should be ok now, so i rebooted modem, he checked the modem from his end and said it was registering 1536000kb, I said thankyou very much you very nice man and went surfing.
Cobbler