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James Vertigan · 07-08-2004, 01:10

I keep coming across this error code when trying to use the phone connection on my Sky digibox, I understand from a topic I found on DigitalSpy that it had something to do with the gain on the phone line - when I rang NTL recently to explain the problem, the man I spoke to said nothing could be done as NTL use fibre optics and not normal cabling like BT use. I knew that they used fibre optics for the phone lines (used to do a lot of promotional stuff for Videotron - including an appearance on an advert for their phone service!) but I don't see how ths can affect my Sky service - it seems to pick up updates and things like that OK - and it confirms that the phone line is connected... so why won't it let me go "on line"?

So does anyone else who has an NTL phone line have the same problem?

07-08-2004, 01:10	#1
James Vertigan cf.member Join Date: Jan 2004 Location: Acton, West London & North Devon Age: 41 Posts: 69	Error 104 on Sky digibox I keep coming across this error code when trying to use the phone connection on my Sky digibox, I understand from a topic I found on DigitalSpy that it had something to do with the gain on the phone line - when I rang NTL recently to explain the problem, the man I spoke to said nothing could be done as NTL use fibre optics and not normal cabling like BT use. I knew that they used fibre optics for the phone lines (used to do a lot of promotional stuff for Videotron - including an appearance on an advert for their phone service!) but I don't see how ths can affect my Sky service - it seems to pick up updates and things like that OK - and it confirms that the phone line is connected... so why won't it let me go "on line"? So does anyone else who has an NTL phone line have the same problem?