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Originally Posted by NormCash
Matt D
Thanks for the sage advice.
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No problem
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Originally Posted by NormCash
I called Tech Support, and it turns out (I hope this makes sense) that when they upgraded me, they had somehow configured my connection for 128k rather than 700. They got me fixed up right away.
Thanks again!
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So they actually downgraded you...
Glad you've got it sorted
Try the speed test again. Hopefully you'll get the right numbers now