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Originally Posted by Graham
Maybe we should have a poll on engineer wait times?
When my STB died last year I ended up out of touch for almost three days because they couldn't get anyone around before then 
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When I had NTL DTV I had a lot of problems with it but whenever I needed an engineer there was always one with me within hours. Very good service from Nottingham, pity they could never give me a lasting stable picture despite several box swaps.
Just seen Gazza's post and his mention of the weather. Most of my problems with DTV were when the weather was really hot with the picture freezing and stuttering.