Cable Forum - View Single Post - What should be a normal wait time for an engineer?

GazzaB · 06-08-2004, 12:21

dr Wadd, Normally an engineer is available within 24/48 hrs, sometimes even quicker (except weekends.) Times seem to be longer at the moment for some reason... either there are more faults with the temperatures and weather conditions or a shortage of tech's due to holidays etc or maybe a combination of both.... anyone in a faults dispatch role care to comment?

06-08-2004, 12:21	#7
GazzaB Inactive Join Date: Jun 2003 Location: Nottingham Services: O2 ADSL Broadband with BT line and Freesat from Sky Posts: 175	Re: What should be a normal wait time for an engineer? dr Wadd, Normally an engineer is available within 24/48 hrs, sometimes even quicker (except weekends.) Times seem to be longer at the moment for some reason... either there are more faults with the temperatures and weather conditions or a shortage of tech's due to holidays etc or maybe a combination of both.... anyone in a faults dispatch role care to comment?