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steve_smith · 06-08-2004, 11:53

Hi,

Apparently the problems in Poole are not connected with those in Southampton (or so I was told, and to be honest I would be surprised because Southampton is a fair number of miles east from here).

I believe that the status page should have the Poole fault listed, but it's never appeared to my knowledge.

NTL started off in May by telling me the problem was at my end, and sent a few engineers out who basically scratched their heads and said "everything looks fine". It's only recently they've owned up to the fact it's an area problem (or realised perhaps, despite the fact I've told them from day one that other people I know in the immediate area have similar problems).

Steve.

06-08-2004, 11:53	#10
steve_smith Inactive Join Date: May 2004 Location: Poole, Dorset Posts: 70	Re: Pulling hair out with frustration! (UBR problems in Poole) Hi, Apparently the problems in Poole are not connected with those in Southampton (or so I was told, and to be honest I would be surprised because Southampton is a fair number of miles east from here). I believe that the status page should have the Poole fault listed, but it's never appeared to my knowledge. NTL started off in May by telling me the problem was at my end, and sent a few engineers out who basically scratched their heads and said "everything looks fine". It's only recently they've owned up to the fact it's an area problem (or realised perhaps, despite the fact I've told them from day one that other people I know in the immediate area have similar problems). Steve.