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Originally Posted by Russ D
And if he says it's to create a 'customer focussed forum' then may I be the first in the queue to kick him in the spuds 
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I can promise you I *won't* be doing that!
Although, given my experience in online communities, if they asked me to, I could do a damned good job of it. But the politics of that situation would mean I'd be unduly restricted and wouldn't be able to do it how it should be done...as I think Frank could probably verify! It's a poisoned chalice!