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Ignition · 05-08-2004, 15:22

Some areas are for various reasons much more difficult to upgrade than others, and the upgrades aren't going out to areas unless the company is quite sure there is the capacity there to keep the service good at the higher speeds, that's basically the story.

You should not have received the upgrade to begin with, think for various technical reasons there was a small window where people who rebooted would have received upgrade but lost it again on a reboot of the modem in areas that should not have received upgrade to begin with.

Interesting someone wanting to leave because of not receiving a free upgrade, I can understand the frustration though.

As far as help goes, can't give any besides the above explanation and profuse apologies.

05-08-2004, 15:22	#6
Ignition Permanently Banned Join Date: Jun 2003 Location: South-East London Age: 48 Services: Depends who's being serviced :p Posts: 2,588	Re: 1.5 Now Its Gone Back To 1 Meg Help?? Some areas are for various reasons much more difficult to upgrade than others, and the upgrades aren't going out to areas unless the company is quite sure there is the capacity there to keep the service good at the higher speeds, that's basically the story. You should not have received the upgrade to begin with, think for various technical reasons there was a small window where people who rebooted would have received upgrade but lost it again on a reboot of the modem in areas that should not have received upgrade to begin with. Interesting someone wanting to leave because of not receiving a free upgrade, I can understand the frustration though. As far as help goes, can't give any besides the above explanation and profuse apologies.