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as i dont own the equipment so if anything goes wrong they sort it this is the biggest draback i can see so far.
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Whats so bad about that? I would consider it one of the best points, you just dont have to pay for the equipment if it breaks?
I can see why you would want to switch, i dont see any advantages of a mate's sky over my ntl. Granted, sky has better interactivity but if i wanted to get 'interactive' with whatever, i would use my computer, much faster,cheaper and better (games and such, if you are into that stuff) then on the tv.