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Originally Posted by Paul M
This post is a bit confusing.
You phoned a week ago to tell them you cancelled on July 7th - how can you phone up and say you 'cancelled' four weeks ago - what have you been using for the past four weeks ???.
You phoned over a week ago to find out what is happening - but this is before the above phone call to 'cancel' ???
and you want to go back to AOL 
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Im still using the service from them because of this backlog. I also started with AOL since i got my PC back in 2001 so i think that they are quite reliable.